Being a teen is hard under the best of circumstances. Being a teen in an era of constant digital connectivity is harder. Unfortunately, some tech companies seem to have made things worse – a lot worse.

On the morning of September 11, 2001, flight attendant Sara Elizabeth Low went to work as usual and boarded American Airlines Flight 11 from Boston to L.A. Sadly, she and thousands of others would not survive the morning, but their memories and the courage shown that day in the face of unimaginable horror stay with us even now, 21 years later. Motley Rice attorneys have worked for two decades to seek justice for the survivors and families of the victims. After sifting through thousands of documents and searching the globe for answers, I often find myself returning to the stories of the people who were harmed, those who lost their lives that day, and the loved ones left behind. Surviving family members’ deep convictions that their loved ones shouldn’t die in vain are what move and motivate me. I’d like to share a few of their stories with you now in memorial.